Training and Development Consulting Service.
Equip your team for growth and success.
I’m here to help you thrive
After years of personal and professional experience, I founded Heather Franks Consulting to help support the training and development goals of teams and companies. Whether a new or expanding company needing solutions to manage employee orientation, onboarding, compliance or expanding a new service line, or a large M&A needing to redefine a unified training platform for the combined organization, I can support you with identifying, developing, designing, and deploying training solutions to help your teams thrive.
Overcome your obstacles
Identify your starting point
Are you needing to develop training solutions for an immediate impact or begin strategic planning to develop solutions for expansion or future goals?
Define your objectives
Define your audience, learning objectives, timeline and the types of training programs that will best fit your organization. Identify what if any systems are in place for content deployment or distribution and tracking/reporting. (LMS)
Bring your ideas to life
Collaborate with key leaders or subject matter experts within your organization or vendors to develop role specific engaging content to help your team excel towards your company goals.
Expand your business
Break through walls to turn your small working business into an empire. Evaluate and align your training plans and practices across a newly expanded business to ensure consistency of knowledge, culture, and success of your teams within a newly combined organization.
What my clients are saying
Sarah Jackson
Caravel Autism Health
Chief People Officer
“Heather Franks is an incredible professional who invests herself fully in understanding the businesses she is supporting to provide the best possible solutions. She works to create optionality so leaders can decide what is most important to meet their needs. Her collaboration in support of my team allowed us to create a training framework that will add value for years to come!”
Geri Cook
Athletico Physical Therapy
VP of Billing Operations
“Having had the pleasure of working with Heather Franks for over 15 years in a fast-growing company, I have found Heather’s skill sets to be invaluable. Heather’s contribution and delivery around onboarding, process improvement, training, team building, web design etc. is both authentic and professional. Heather exercises intellectual curiosity while collaborating. If needs arise for special projects, I will reach out to Heather Franks without hesitation.”
Joanne O’malley
Athletico Physical Therapy
Chief Compliance and Risk Officer
“I had the pleasure of working with Heather Franks in recent years! Heather was instrumental in getting our first Learning Management System up and running to ensure critical compliance material reached our staff members. Heather is a great collaborator; she truly listens to understand the needs of the group she is serving and works with you to accomplish your goals.”
Jodi Nuernberger
Caravel Autism Health
Executive Director of Clinical Quality
“Heather was a pleasure to work with. She was always responsive and organized. She was knowledgeable and shared new ideas in a very collaborative way.”
Gaile Omori
Caravel Autism Health
VP of Human Resources
“Heather Franks leverages her unique skillset and experiences to quickly understand the needs of her clients and develop practical solutions. With her highly collaborative approach, she partnered closely with key clinical and support team leaders to build a customized framework for onboarding and a long-term training & development model for an organization that scaled from 400 to over 1600 employees in a 3-year period.”
Holly Almon
Caravel Autism Health
Director of Clinical Quality and Performance
“Heather’s clear expertise in eLearning design was crucial in turning our training content into a beautiful, interactive experience for our clinicians. She brought many valuable recommendations and solutions to our team and helped to ensure that our final training products were optimized for the most effective LMS user experience.”